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Member FAQ

NOW LAUNCHING . . .

February is Member Appreciation Month!

Become a member today to access member benefits and take advantage of special offers like Double Discount at in the gift shop (20% OFF). Plus, join us for exciting new events this month and all year long. Use code HEART10 to get 10% off your membership when you join today! 

*This offer is intended for new memberships purchased online and does not apply to Patron level. Discounts and offers are not retroactive.

As a Space Center Houston member, you’ll enjoy enriching experiences and valuable benefits.

There’s always something new to see and do at Space Center Houston, including new programs and exclusive hours each month so you can explore the center before it opens to the public. Of course, you’ll also enjoy the benefit of knowing you are helping provide a fun and engaging educational experience for Houston-area students as well as visitors from around the world.

To help you navigate your Space Center Houston membership, we’ve compiled frequently asked questions to assist you. Choose the category that best describes your questions:

I’m considering membership

Anyone can be a member! We only ask that the primary and secondary cardholders be 18 or older.

Membership is intended for noncommercial use by individuals and cannot be transferred. Admissions, guest passes or discounts granted as a privilege of membership can never be sold to another person or entity.

At all levels, annual membership includes one year of free admission to Space Center Houston as well as:

  • Free parking
  • Members-only pre-sale and discounts on public events
  • Express entry at the door
  • 50% discount on the Historic Mission Control Tram Tour and select NASA Tram Tours
  • 10% discounts on shopping and souvenir photography in the center
  • Private access to exhibits during Monthly Member Mornings (the second Saturday of each month) and so much more! Click here to see the benefits associated with each level of membership.

Space Center Houston offers a range of membership options designed to meet the needs of most visitors. Click here to see the various levels and rates and contact us at [email protected] or +1 281-244-2105 with any questions regarding the level that best serves you.

If you have visited within the past two weeks, provide a copy of both your admission ticket(s) and payment receipt to convert your purchase to a membership. Bring your receipt in person to the Guest Services Desk.  

* Tickets for special events are not eligible for conversion. Onsite discounts cannot be applied retroactively. 

It is not required that you specify a second cardholder name at the Dual level and above. However, at least one named cardholder on record with Space Center Houston needs to be present to take advantage of free Space Center Houston admission.

No. Memberships are non-transferable and valid only for the person(s) whose name is printed on the card. Valid identification is required for all member adults to gain free admission to Space Center Houston.

Yes, Discovery Circle members (the $450 Supporter level and higher) can request an additional membership pass for a caregiver (a grandparent or nanny, for example) who may bring your children (ages 17 and younger) to Space Center Houston.

Memberships are available:

  • Online at spacecenter.org/membership,
  • In person at Space Center Houston
  • By calling +1 281-244-2105, or
  • By mailing your membership contribution to 1601 NASA Pkwy, Houston TX 77058.

According to IRS regulations, the amount paid for Space Center Houston membership is tax deductible to the extent allowed by law, minus the fair market value of benefits for which you are eligible.

The following are the fair market values determined by the benefits at each membership level:

  • Individual $0
  • Dual $0
  • Family $0
  • Friends and Family $0
  • Supporter $111.70
  • Contributor $171.60
  • Patron $391.30

You will receive a statement of your contribution with your membership cards and welcome materials. Please keep this for your tax records.

  • The Primary member must be 18 years or older.
  • Memberships are non-refundable and non-transferable.
  • Any changes to the membership, including changing cardholders, we request to be complete within two weeks of purchase.
  • Membership at Space Center Houston is intended for noncommercial use by individuals. Admissions, guest passes or discounts granted as a privilege of membership can never be sold to another person or entity.
  • Photo identification is required at the time of visit and should match the person whose name is on the membership. At least one card-holding member must be present with guests.
  • The center reserves the right to revoke memberships for abuse of member privileges or for inappropriate conduct.
  • Space Center Houston reserves the right to change its pricing and benefits structure at any time.

Once you have completed your purchase, a Space Center Houston membership representative will follow up with you to discuss delivery options for your gift. Please allow at least 5-7 business days for the Gift Certificate delivery via mail. The representative will then ask you to whom and from whom it should be addressed and the mailing address you would like for us mail it to.

If you received a Gift Certificate, you can activate it over the phone, email, or in person at the Guest Services desk inside the center. Please be prepared to give your Gift Certificate number which you can find on the top right corner of the certificate. Once it has been activated, you can start enjoying your benefits right away. Please allow 2-3 weeks for printing of official cards.

I just became a Space Center member

Your membership cards, welcome materials and guest passes (if applicable) will arrive within approximately two to three weeks of membership enrollment. Your membership confirmation email provides you with immediate admission. If it’s been more than three weeks since your contribution and you haven’t received your membership cards, please contact us at [email protected] and include your current address and phone number.

Please check your membership welcome email to receive your activation code and follow these steps to receive free parking.  

  1. Please visit https://app.metropolis.io/sign-in to start parking. No need to download an app. Ensure the information in your Metropolis account matches the primary member information on your Space Center Houston membership account. 
  1. Add your license plate # and payment information. (Your card will not be charged while parked at Space Center Houston.) 
  1. Once your account has been created, press the menu button in the top left corner of the screen, then select “Company Subscriptions” on the menu tab.  
  1. Enter the activation code and press “Activate.” 

Unable to find your welcome email? Contact the Membership department at 281-244-2105 or by email at [email protected] 

Please visit our visitor information page to look at the steps we are taking to ensure the safety of our guests.

A NASA Tram Tour boarding pass allows guests to reserve a tour boarding time to avoid standing in line and maximize time to explore. To purchase member boarding passes for the Historic Mission Control Tram Tour on our website: click Get Tickets, select the Member Reservations and Events portal, validate your membership. Bring your ticket with you to Space Center Houston and arrive at the tram hallway 10-15 minutes prior to your boarding time. 

Your guest passes and welcome materials will arrive with your official membership cards about two to three weeks after your membership purchase. If you become a member in person at Space Center Houston or online, guest passes are not available that same day.

Yes, if you need to change the name(s) on your card, please contact the Membership Office at +1 281-244-2105 (9 a.m.-4 p.m. Monday-Friday) or [email protected]. Name(s) changes must be done within two weeks of membership purchase. Please note that we send an email to you after your purchase verifying all of the information is correct in your account. Please take this time to make cardholder or any changes. Thank you!

Your membership is valid for one year from the month you purchased it. For example, if you purchased your membership on any day in October, your membership expires one year later on Oct. 31. You can always email us at [email protected] or call +1 281-244-2105 (9 a.m.-4 p.m. Monday-Friday) to inquire about your expiration date.
If you have recently moved or need to change your email address, please do so by contacting the membership office via email at [email protected] or call +1 281-244-2105 (9 a.m.-4 p.m. Monday-Friday)
Please contact us at [email protected] and include your name, current address and phone number.

I’d like to manage my membership

Memberships may be upgraded at any time by paying the difference between the current level and the higher level. These level upgrades do not change the expiration date. Members who wish to upgrade within two months of expiration may also choose to simply renew at the higher level. Please visit us at Space Center Houston or call +1 281-244-2105 to complete a membership upgrade.

We ask that any changes to the names of card holders be made within two weeks of purchase and prior to the printing of your official cards. Contact [email protected] or 281-244-2105 for updating your membership profile.

Email us at [email protected] and we will be happy to replace your membership card. There is a $10 fee for replacement of each membership card.

Yes, please stop by the Guest Services Desk. A Crew Member will look up your member information when you present your photo ID and issue a temporary membership card for the day.

I have questions about member benefits

Anyone can be a member! We only ask that the primary and secondary cardholders be 18 or older.

Membership is intended for noncommercial use by individuals and cannot be transferred. Admissions, guest passes or discounts granted as a privilege of membership can never be sold to another person or entity.

Beginning at the $450 Supporter level, members receive guest passes to share with friends and family. In addition, membership allows free admission for a specified number of people each day, depending on membership level. Both membership admissions and guest passes can be used for free general admission during public hours and the number per level is summarized below. Guest passes are not eligible for replacement if lost or stolen.

Membership level

People per day

Guest passes

Individual1
Dual2
Family4
Friends & Family6
 

Discovery circle

Supporter62
Contributor64
Patron86

Note: Unless your guest is using a guest pass, at least one named cardholding member on record with Space Center Houston needs to be present to take advantage of daily membership admissions.

Guest passes are not replaced if lost or stolen. Guest passes are valid during the duration of the purchased membership. 

Guest passes mailed to you with your membership cards may be used during all public hours. Guest passes are not valid during members-only exhibit opening celebrations or Monthly Member Mornings when members gain admission before public hours.

Discovery Circle members (the $450 Supporter level and higher) can request an additional membership pass for a caregiver (a grandparent or nanny, for example) who may bring your children (ages 17 and younger) to Space Center Houston.

No, members receive free admission to special exhibitions during public hours. Occasionally a ticket must be requested or purchased in order to attend exclusive members-only exhibit opening celebrations and events.

In addition to free admission, members visiting Space Center Houston will enjoy:
  • Free parking, a $10 value on each visit
  • Express entry at the door
  • 10% discount on dining, shopping, and souvenir photography
*Discounts may only be provided when a valid membership card is presented at time of purchase. Must present valid membership card to receive benefits. Click here to see all of the benefits associated with each level of membership.

According to IRS regulations, the amount paid for Space Center Houston membership is tax deductible to the extent allowed by law, minus the fair market value of benefits for which you are eligible.

The following are the fair market values determined by the benefits at each membership level:

  • Individual $0
  • Dual $0
  • Family $0
  • Friends and Family $0
  • Supporter $113.70
  • Contributor $175.60
  • Patron $457.30

You will receive a statement of your contribution with your membership cards and welcome materials. Please keep this for your tax records.

ASTC Passport is a reciprocal admission program offered through the Association of Science – Technology Centers Incorporated (ASTC). Friends & Family and Discovery Circle levels of Space Center Houston membership provides eligibility for free or discounted admission at more than 350+ science centers and museums around the country, even around the world! More information about what ASTC Passport has to offer as well as rules for engaging each organization at astc.org/passport.

Space Center Houston offers the following Smithsonian Affiliate benefits at the Contributor and Patron levels of membership:

  • Smithsonian magazine (one year subscription, 12 issues) 
  • A personalized Smithsonian Affiliate membership card 
  • Free admission to the Cooper Hewitt, Smithsonian Design Museum in New York, NY 
  • 10% discount on all Smithsonian Folkways Recordings 
  • Reciprocal Admission/Discount benefits at participating Smithsonian Affiliates 
  • Additional Smithsonian benefits can be found on Smithsonian.com. Benefits on Smithsonian.com are subject to change. 

 

Your membership is valid only at Space Center Houston.

Email us at [email protected] or call at +1 281-244-2105 (9 a.m.-4 p.m. Monday-Friday). We will be pleased to assist you.

Join Us!

Enjoy the many benefits of our new enhanced Space Center Houston membership such as free admission, exhibit opening celebrations, special events and discounts in the gift shop, diner and camps. You also will be supporting an important mission.

Member Events

Be part of the mission with our member events. Explore the center during Monthly Member Mornings, pre-sale and discounts on public events, and more!

Member Services

+1 281-244-2100
[email protected]
1601 NASA Parkway
Houston, TX 77058, USA

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NOW LAUNCHING . . .

February is Member Appreciation Month!

Use code MBRTHANKS to get 10% off your membership when you join today! Access special offers like Double Discount Days in the gift shop (20% OFF) and join us for new events all year long.