Common questions

Review the most frequently asked questions about Stars & STEM below.

Yes, all students, teachers and chaperones must pay before entering the building. Each paid adult and child will receive an admission ticket for the evening and a ticket for the second day for the following morning. Bus drivers may obtain an event ticket at the adult rate or a second-day ticket (valid only the second day of visit) for $12.95.
Space Center Houston accepts school or district checks, credit cards and cash (large bills please). We do not accept personal checks or purchase orders. Please do not mail cash.
The number of students and payment are due six weeks before your Stars & STEM visit. Space Center Houston reserves the right to cancel any reservation if a final payment and signed contract are not received six weeks prior to visit.
Unfortunately, we do not accept pay-on-arrivals. All payments need to be made before your group arrives to ensure that each person has a ticket and a wristband before entering the building the evening of the event.
No refunds will be issued after the payment due date. Food, staff and materials are determined based on the number of students given six weeks before your Stars & STEM visit. For this reason, refunding partial or full payment is not possible.
Yes! Additional students may be added if there is availability. Please remember that payment must be received for any tickets purchased after the final payment has been sent prior to your arrival.
The earlier that you make your reservation, the better chance that you will have of getting the date of your choice.
Stars & STEM is geared toward school groups, but any group of school-aged students are welcome to attend as long as the minimum requirement of 20 students is met.
Space Center Houston requires at least one (1) adult chaperone for every ten (10) students.
The Neutral Buoyancy Lab (NBL) is not located at Space Center Houston. Your group will be responsible for providing transportation to and from the NBL. You will meet your tour guide at the Guest Service Desk at Space Center Houston 15 minutes prior to your confirmed tour time to allow for travel to the facility. Click here to learn more about NBL tours.
Meal tickets need to be redeemed at the Launch Foods counter before 3 p.m. in the Zero-G Diner.
Yes, each participant, student and adult, needs to complete a Space Center Houston medical form that can be downloaded from the Stars & STEM webpage. The lead chaperone of the group needs to have these forms on their person during the entire Stars & STEM event.
The tram tour, which takes you to NASA Johnson Space Center, takes 60 to 90 minutes. Time spent inside Space Center Houston depends on whether your group views any large-screen films or live shows. Three to five hours is usually sufficient, however, we invite you to stay as long as you like!
On the evening of your event, larger groups will be broken into groups with no more than 30 students. These groups will each have an instructor to guide them through their activities that evening after dinner. The tram tour is the only part of your second day that will be guided. Touring inside the center is completely self-guided.
The exhibits and gift shops will be available only when you use your second day ticket. The Stars & STEM program will keep you busy with hands-on activities throughout your evening.
Groups that need a hotel should make their own arrangements.