Frequently Asked Questions about Space University
Q: How many students can I bring to Space University and what is the age limit?
A: The minimum for a class requires 10 students and has a maximum of 60 students. Groups of 40 or more will be divided in half to form two classes. Both classes combined cannot exceed the maximum number of 60 students. The maximum number of classes per week cannot exceed two. All classes and class sizes are based on availability. The age limit for Space University is 13 and up.
Q: If I have 40 students do I have to reduce the number to 30 students?
A: If there is enough room availability, we can divide the 40 students into 2 groups of 20 each.
Q: Do chaperones and tour company representatives need to pay?
A: Yes, all students, chaperones and representatives must have a Space University ticket for entrance.
Q: How many Chaperones or adults must we bring with the group?
A: A ratio of 1:15 adults to students is required.
Q: What role do the Chaperones have with the group while at Space Center Houston?
A: The Chaperones are to support the Instructors and we want your participation! This is especially true in the case of language barriers. We want to give the most exciting experience possible to your students. Teamwork between chaperones and instructors help to make this possible. There must always be at least 1 Chaperone/Adult in the room while the class is in session.
Q: Does the Space University have dormitories or lodging for the students?
A: At this time we do not have dormitories for the students or Chaperones/Adults. Space University does offer an all-inclusive price that includes hotel accommodations.
Q: Does the Space University offer transportation?
A: Space University provides transportation from local hotels booked with the all inclusive package to, Space Center Houston, Johnson Space Center tours and to specified building locations. Transportation to and from airports will be the responsibility of the group.
Q: Is there a fee required for booking a reservation?
A: We do require a $300 administration fee to secure your reservation date. The date cannot be booked without payment. The administration fee is non-refundable.
Q: When is the final payment due?
A: The entire payment and total number of participants are due three weeks before your visit. SCH reserves the right to cancel any reservation if a final payment is not received within three weeks prior to visit.
Q: What forms of payment are accepted?
A: We accept all major credit cards, money orders, and wire transfers. Space Center Houston does not pay for any transfer fees. The fees are the responsibility of the group.
Q: Do you accept payments on arrival?
A: Unfortunately, we do not accept pay on arrivals. All payments need to be made 3 weeks prior to the group’s arrival.
Q: What is the cancellation policy?
A: No refunds will be issued after 3 weeks prior to your visit. Food, staff, and materials are determined based on the number of participants given three weeks before your visit. For this reason, refunding partial or full payment is not possible.
Q: Do you provide an invitation letter for student and adult visa requests?
A: We can provide an invitation letter once the administration fee and forms have been received. A list of participants and a location of where the visas are being processed will also be required. (Consulate, Embassy). We will email the letter to the group coordinator.